Bank Flags Account Fraud

Brenda S.* had to sit down when her bank called her.  They said that someone had been making withdrawals from her account … but they had just determined that person was NOT her.

Although they were able to put the money back in her account, they had no guarantees that the identity thief wasn’t targeting her in other ways.

Brenda didn’t know where to turn.  So she called ID Resolve.  Her resolution specialist knew Brenda couldn’t just let this rest:

First, they provided Brenda with a copy of her current credit report.  This was a smart snapshot to help her quickly identify if any other accounts had been fraudulently opened in her name.

Then the ID Resolve resolution specialist enrolled Brenda in monitoring services with all three credit bureaus.  This would quickly alert her to any subsequent changes in her credit reports.

A 90-day fraud alert was also placed on Brenda’s credit report.  This required credit bureaus to notify her if any new accounts were opened in her name.

To help make sure no one opened new credit cards in Brenda’s name, a 5-year opt-out on pre-approved credit card offers was activated.

To document the situation, a complaint was also filed with the Federal Trade Commission.

Each of these steps served as an “early warning system” to help Brenda make sure no one else tried to take money from her accounts or open new accounts in her name.  The result was immeasurable financial peace of mind.

BEST OF ALL:  These ID Resolve services cost Brenda nothing.