Credit Report Fraud

Mark P.* was alarmed when he received a fraud alert that someone had tried to inquire on two of his credit reports. Knowing it wasn’t a result of an action he had taken, he immediately contacted ID Resolve 360 for support.

In order to help protect Mark, the Resolution Specialist enrolled him in permanent opt-out services and filed an FTC complaint on his behalf. Additionally, a fraudulent inquiry was submitted to both Equifax and Experian. To make sure no further actions could be taken on Mark’s credit, a Credit Freeze was placed on his reports.

The ID Resolve resolution specialist stayed in contact with Mark throughout the process to ensure that this fraudulent inquiry had been deleted on his credit report.

Thanks to the quick response of the ID Resolve specialist, and safeguards put in place (at no cost to Mark), he can now have peace of mind knowing he has reduced his risk of future fraud.

Disclaimer: *The names of the individuals and certain details have been changed to protect member privacy.